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Meet the Team

At Santavia Headspa, our team is made up of leading hair and scalp specialists in the industry — hand-selected for their skill, experience, and dedication to excellence.

We are not just therapists — we are advanced Japanese Headspa practitioners with formal training in Trichology, the scientific study of the hair and scalp. This unique combination of clinical knowledge and holistic therapy sets us apart.

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Every member of our team is qualified to understand the root causes of hair and scalp concerns — from chronic dryness and sensitivity to hair thinning, excessive oil production, and stress-related scalp conditions including seborrheic dermatitis and psoriasis. We don’t just treat the surface — we work at the root.

We use a blend of science-backed techniques, bespoke treatment plans, and therapeutic rituals to restore balance, stimulate healthy growth, and bring calm to both the scalp and mind. Our specialty is using natural and organic products to provide you with results that are not only visible but transformative. 

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When you step into Santavia, you’re in the care of experts who understand that healthy hair begins with a healthy scalp — and we are here to guide you every step of the way with precision, professionalism, and purpose.

Chelsey

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Founder & Head Therapist at

SANTAVIA HEADSPA LTD

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Chelsey is the founder and head therapist at Santavia Headspa, an advanced Headspa sanctuary dedicated to scalp health, holistic wellness, and restorative care.

With a specialised background in both Japanese and Korean Headspa therapy and formal qualifications in Trichology, Chelsey offers a scientifically grounded and therapeutic approach to treating scalp conditions and promoting healthy hair growth. Her work is deeply rooted in both eastern traditions and western clinical knowledge combining both traditional and modern headspa techniques to bring to you a one of a kind experience.  

Beyond her hands-on therapy credentials, Chelsey holds a Second Class Honours Degree in Professional Studies, certificates in Psychology, Neuro-Linguistic Programming (NLP), & Coaching, and Mentoring. This powerful blend of mind and body disciplines enables her to support not just her clients’ physical wellbeing, but their emotional and mental resilience too. Chelsey has built Santavia around the need for a much needed safe space to support the mental health of others, supporting Santavia clients to rebalance the awareness of their internal selves. Chelsey is also a Trainer & Educator at Santavia with both face-to-face and online courses offered at the highest level of Japanese Headspa Treatment training. 

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Chelsey’s passion for holistic healing is further reflected in her additional certifications, which include:

  • Natural Medicine & Herbalism

  • Professional Herbalist Certification

  • Dermatology

  • Pressotherapy

  • Clinical Aromatherapy for Health

  • Advanced Holistic Pain Management

  • Business Management & Business Leadership Diploma

  • NLP Master Practitioner

  • Hypnotherapy & Hypnosis

  • All Natural Product making using Aromatherapy & Essential Oils​

  • Diploma in Natural haircare & Skincare formulation 

  • Advanced Facials 

  • Certification in Lymphatic Drainage, Pressure point & Reflexology Massage techniques.

  • CBT (Cognitive Behavioural Therapy)

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Her expertise is underpinned by a personal journey of managing chronic health conditions, which gives her a unique empathy and intuition when supporting others through their own healing.

Chelsey’s approach to natural healing is integrative, intuitive, and results-driven. She leads Santavia with a commitment to excellence, training all staff to the highest standard and ensuring every treatment is delivered with precision, care, compassion and most importantly with inner wisdom.

At the heart of Chelsey’s mission is a simple truth:
“A healthy scalp is the foundation of healthy hair and true wellbeing begins from within the mind.”

Kheyra

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Advanced Headspa Therapist

 

Kheyra is one of our highly skilled Advanced Headspa Therapists at Santavia Headspa, known for her gentle approach, clinical knowledge, and calming presence. With a Level 2 Hairdressing qualification and specialist training in Japanese Headspa therapy, Kheyra is expertly equipped to deliver results-driven treatments that promote scalp health, relaxation, and visible hair transformation.

In addition to her hands-on therapy skills, Kheyra holds a Trichology qualification, giving her a deep understanding of the scalp and hair's biological structure, enabling her to tailor treatments that address a wide range of conditions, from dryness and sensitivity to thinning and excess oil production.

What truly sets Kheyra apart is her NVQ certification in Autism, which gives her the insight and sensitivity needed to provide inclusive, neurodiverse-friendly treatments. She is trained to adapt her methods, create calm environments, and respond intuitively to the individual needs of clients who may require additional care, attention, or sensory consideration.

At Santavia, we believe in covering every aspect of client care, and with Kheyra, you’re in the hands of someone who truly understands what genuine support and whole-person wellness means.

Whether you’re visiting for therapeutic relief, restorative care, or simply time to decompress, Kheyra ensures every treatment is delivered with empathy, expertise, and an unwavering commitment to your wellbeing.

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